This Privacy Policy explains how Blooms & Vows processes personal data in connection with the website and related florist workshop services, including bouquet requests, local orders, and contact handling.
We process personal data to respond to bouquet requests, confirm budget and color preferences, check availability, arrange payment, manage studio pickup or local delivery, provide customer support, maintain website security, and ensure technical delivery of the site and forms.
We may share personal data with service providers that support website hosting, technical delivery, security, communications, and payment processing. Any such recipient is used only to the extent necessary for the relevant function and under appropriate confidentiality or processing terms.
We may disclose personal data where required by law, court order, or other binding legal process, or where disclosure is necessary to protect rights, security, or the integrity of our services.
Depending on how you use the website, we may process your name, email address, phone number if provided, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.
We collect personal data from contact form submissions, email or phone communications, and interactions with the website. Technical data is generated automatically when the site is accessed and used.
We use essential cookies needed for basic site operation and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies on this website.
The website uses only essential cookies and cookies that remember privacy preferences. You may control cookies through your browser settings, but disabling essential cookies may affect site operation and form handling.
Subject to legal conditions, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, or objection to certain processing. Where processing is based on consent, you may withdraw consent for future processing.
To exercise your rights, provide enough information for us to identify the relevant data and assess the request. We may decline or limit a request where the law permits or requires us to do so.
We keep personal data only for as long as needed to respond to inquiries, manage orders, maintain security, meet legal obligations, and resolve disputes. When data is no longer required, it is deleted or anonymized according to our retention practices.
If this policy is updated, the revised version will apply from the stated effective date. Material changes may be communicated through the website or other reasonable contact channels where appropriate.
Blooms & Vows processes personal data as a controller under applicable EU data protection rules. The processing described in this policy is limited to website operation, inquiry handling, order administration, technical delivery, and security.
Where GDPR applies, it governs our processing of personal data for users in the European Union and the wider European Economic Area.
Where GDPR applies, you may have rights of access, rectification, erasure, restriction, objection, and data portability. You may also withdraw consent where processing relies on consent, without affecting prior lawful processing.
